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Terms of Service

Last updated: April 2026

1. Acceptance of Terms

By accessing and using the PloTwist website, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

2. Use of the Site

You may use our site only for lawful purposes and in accordance with these Terms. You agree not to use the site in any way that violates any applicable local, national, or international law or regulation.

3. Products and Pricing

All prices are displayed in GBP and are inclusive of VAT where applicable. We reserve the right to change prices at any time. We will not honour any erroneous pricing listed on our website.

4. Orders and Payment

By placing an order you are making an offer to purchase. We reserve the right to refuse or cancel any order. Payment must be received in full before an order is dispatched.

5. Returns and Refunds

We offer a 30-day return policy on unworn items with original tags attached. Refunds are processed within 5 to 10 business days of receiving the returned goods.

6. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of PloTwist and is protected by applicable intellectual property laws.

7. Limitation of Liability

PloTwist shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our products or services.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

9. Contact

For questions regarding these Terms, contact us at legal@plotwist.com.