FAQs

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay.

Orders can be modified or cancelled within 1 hour of placement. After that, please contact customer service immediately as we process orders quickly.

Yes! Digital gift cards are available in amounts from £25 to £500. They're delivered instantly via email.

UK orders arrive in 2-3 business days. EU orders take 3-5 days. Rest of world typically 5-7 business days.

Yes, we ship to over 100 countries worldwide. Shipping costs and delivery times vary by destination.

You'll receive a tracking number via email once your order ships. You can also track your order on our Track Order page.

We offer free returns within 30 days of delivery. Items must be unworn, unwashed, and have all original tags attached.

We don't offer direct exchanges. Please return the item for a refund and place a new order for the size or style you'd like.

Refunds are processed within 5-7 business days of receiving your return. The refund will be issued to your original payment method.

Care instructions are included on the label of each garment. Generally, we recommend cold machine wash and hang dry for longevity.

Yes, sustainability is core to our brand. We use organic and recycled materials wherever possible and work only with ethical manufacturers.

Some items are restocked, while others are limited edition. Sign up for restock notifications on product pages.